BOX Solutions Corp.

When Problems Encountered: Virus Attack and Performance Inefficiency

August 2003, the Blaster Worm virus wreaks havoc on computers across the globe, AmTRAN likewise fall prey

In the fast-paced world of Information Technology, discretion is the mark of success. Discretion on choosing the right application deployment is based on a careful evaluation of IT costs, setup details, support and results. Financial management is the cornerstone of any enterprise; product R&D is fuel for competition; computer and Internet networking is the backbone of communication--AmTRAN is poised to capitalize on all three fronts to maximize its business advantages. In August 2003, AmTRAN makes another strategic discretion of deploying BOX Solutions' E-Mail Communication Server, a step up in the direction of quality enterprise communication and a step up towards success.

What AmTRAN IT Infrastructure

Organization

Main Duty and Set-up Items

Network
Communication

Compu-terization and e-Business

1994.09	Computer Operation System¡GWindows Office
1998.03	Internet Communication/Router/ Firewall/Exchange
2003.08	E-Mail Communication GBOX Solutions E-Mail Mobile Communication GBOX Solutions Web Mail Real-time Support¡G BOX E-Mail IP-Failover Backup & Filtering BOX E-Mail Backup & Filtering

Financial Management

ERP

1994.12	Management Resource Portal
2000.03	Update to Enterprise Resource Portal

Product Development

CPD

1999.03	Start-up of PTC Pro/E
2002.03	Cooperation Product Design

Manufacturing/product management

Shop Floor

2002.05

Shop Floor Control System

Post Sale Service

Sales and Marketing

Why Like telephone communications, AmTRAN's E-Mail communication flows with an easy flair.

Market Status

In the E-Mail communication server arena, MS-Exchange and IBM-Notes take the two lead market shares. The Groupware. packages offer application auxiliary features such as calendar, project sharing, and workflow management along with the primary E-Mail server.

Application Focus

From AmTRAN's standpoint, commercial-grade E-Mail trafficking is the focus of its Enterprise Internet Communication Server. The next concerns are E-Mail oriented services such as E-Mail management and security. Auxiliary applications outside of this scope of focus are not of major interest

Setup Items

The deployment of the E-Mail communication server at AmTRAN included the setup of real-time backup and E-Mail filtering. This greatly upped the value of its E-Mail services and ensured a secure and reliable communication environment.

Deciding Factor

BOX Solutions' special-purpose E-Mail server, with sophisticated refinements in IP communication technology and strengthened E-Mail I/O processing efficiency, are the foundations of unsurpassed stability and efficiency. AmTRAN has witnessed the difference. Performance speaks for itselfthe foundations of unsurpassed stability and efficiency. AmTRAN has witnessed the difference. Performance speaks for itself

Reason for Recommendation

Like a telephone switchboard, the user interface is simplistic in design and reliable in use. A clear and logical web-based GUI unifies all server components under one application that an administrator can access remotely through a browser. Setup of a complete system can be performed within just five minutes. Management and maintenance services can be provided conveniently and securely from any location at any time. The benefits of a convenient and easy-to-use UI spare great cost relief for IT staff.

Company Culture

Vision, innovation, and on-time-execution are the values that AmTRAN holds true on its path to success. It sees IT infrastructure as a key growth force behind any enterprise. It makes a commitment to most professional and trustworthy outsourcing companies, and makes careful evaluation of their service technology and quality.

HOW Far-sighted Decision Making, High Return on Investment

rpose-used E-Mail Communication & Company Exclusive Web Mail

	Optimized Linux OS/Enhance I/O
Authentication	LDAP authentication/Personnel Management/ Shared Address Book
E-Mail Communication	SMTP/POP3/IMAP4/Authentication/Multi-domain/Domain Masquerading
Mail Server	Mailing List/Mail Forwarding/Mail Routing/Mail Relay Control/Auto-reply
Message Management	Message Size Limitation/Mailbox Quota Management / Mailbox Summary Management/Message Queue Management/ Mail History Report
System Redundancy	Configuration Backup/UPS Alert Message/RAID 5/1 Disk Array
Web Mail	Enterprise Exclusive/Language Selection¡GTraditional Chinese, Simple Chinese¡BEnglish/Personal Signature/ HTML Editing/Outside Mail/LDAP Support/Address Book import & export

E-Mail Backup & Filtering

Enterprise E-Mail Communication Management¡DTrustworthy¡DSecurity Enhancement
Network Gateway	Mailer Table Control/Smart Relay Control/Mail Relay Control
Mail Record	E-Mail Recorder/B.C.C. Recorder/E-Mail Key-word Search
Backup Mechanism	Scheduled Archival/Network Archival/Tape Archival/ Tape Retrieval
Filtering & Blocking	Size/Subject/Content/Attatchement Sender/Recipient/Source IP/Characteristics
Monitoring & Control	Delay Sending/Mail Forwarding/Copy/Delete Record
Security Management	Message Notification/Distributed Administration/Security Log

E-Mail IP-Failover

Precise features and data cache	Dynamic settings of application parameters, precise backup
Pinch hitter of E-Mail system	Daily monitoring and self-supporting procedures allowing of exceptional reliability for both in-coming and out-going E-Mail messages
Virus containmen	Viruses spread like wild brush fire and bring down entire E- Mail systems. In the havoc of virus a temporary duplex of enterprise E-Mail communication is needed.
Hacker prevention	Sometimes big names attract unwanted attention from hackers. In case of system crash-down and leakage of confidential information, there must be prevention mechanisms to assure the maintenance and security of enterprise E-Mail communication system.
ISP connection fail-over	Whether dealing with a local or remote connection failure failover contingency plan must be in place to ensure a reliable service.

ROI (Return on Investment)

Deployment Time: 48 hours
Past Deployment	AmTRAN has 420 users on its network. To deploy such a large-scale E-Mail communication system with real-time support and E-Mail backup and filtering, it takes on average a 9-month period and a market cost of $3,780,000NT by choosing any other products.
Post-deployment Maintenance	Hiring and training a staff of post-deployment system administrators to maintain the system will cost an enterprise a capital investment of at least $2,520,000NT. In view of ROI, by selecting BOX Solutions, AmTRAN's IT team has saved the company 50-70% in post-deployment maintenance costs.

Who AmTRAN

Brief company profile

Established in 1994
Annual revenues around $500M USD
World's top 10 computer LCD monitor manufacturer
Major product: LCD Monitor and TV
Future outlook: High quality monitors, projectors and Internet appliances

Business Operation characteristics

Sales targets: primarily OEM/ODM companies. Also aiming to be channel and system integrators' provider
Product Development¡Gtargets high-end product ideas ahead of competition in the following categories

1.	Multimedia	focus on color manipulation and flexible drag-and-drop conveniences
2.	Human Engineering	focus on high definition¡Blow radiation, flicker-free developments
3.	Environmentalism perspective	focus on the use of non-toxic materials and low-energy development.
4	Development Schedule	adaptation of a "collaboration design" model to shorten development schedules

Manufacturing and product management

1. Complete automation	ensure maximized production stability and minimized human error
2. High-standard testing	ISO-9002 Certified in 1997 and 1998
3. Collaborative supply-chain management model
4. stable supply-chain relationship and flexibility of management of out-sourcing manufacturers

Post-sale service

brisk efficiency and enhancement of organizational agility in tending to the customer's post-sale needs has realized wide customer satisfaction.

Financial management

visionary in spotting profit-gaining markets; committed to employee training and interaction; strong financial and management expertise; strategic relationships with foreign banks.